Last Updated: January 1, 2026

1. Introduction and Acceptance of Terms

Welcome to rem101, an online sports betting and casino gaming platform operated for users in Indonesia. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and rem101 ("We", "Us", "Our", "Platform", "Service"). By creating an account, accessing our website at rem101.cam, or using any of our services including sports betting, live casino games, slot games, or any other gaming products, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using our platform and close your account if one has been created. These Terms apply to all users regardless of how they access our services, including via desktop computers, mobile devices, tablets, or any other internet-enabled device. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Continued use of our platform following any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set forth below:

  • "Account" means the personal user account created by you on rem101 for the purpose of placing bets, playing games, and accessing our services.
  • "Balance" means the total funds available in your Account, including deposited funds, winnings, and any active bonus credits, minus any pending withdrawals.
  • "Bet" or "Wager" means any stake placed on a sporting event, casino game, slot game, or other gaming product offered by rem101.
  • "Bonus" means any promotional credit, free bet, free spin, cashback, or other incentive offered by rem101, subject to specific terms and wagering requirements.
  • "Deposit" means the transfer of funds from your personal bank account or e-wallet to your rem101 Account balance.
  • "Game Provider" means third-party software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and others whose games are integrated into our platform.
  • "KYC" (Know Your Customer) means the identity verification process required under anti-money laundering regulations, including submission of identification documents.
  • "Platform" or "Website" refers to rem101.cam and all associated subdomains, mobile applications, and services.
  • "Withdrawal" means the transfer of funds from your rem101 Account balance to your registered Indonesian bank account.

3. Eligibility Requirements

To create an account and use rem101 services, you must meet all of the following eligibility criteria:

  • You must be at least 21 years of age. We strictly enforce age restrictions and reserve the right to request proof of age at any time. Accounts created by individuals under 21 will be immediately closed and funds forfeited.
  • You must be a resident of Indonesia or physically located within Indonesian territory at the time of account registration and while using our services.
  • You must have the legal capacity to enter into binding contracts under Indonesian law. Individuals declared legally incompetent or under legal guardianship are not permitted to use our services.
  • You must not be employed by rem101, any of our affiliated companies, game providers, or any other entity that would create a conflict of interest.
  • You must not be a professional athlete, coach, referee, or official in any sport on which we offer betting markets, nor may you be a family member or associate of such individuals.
  • You must not have been previously excluded or banned from rem101 or any other online gambling platform due to fraud, breach of terms, or responsible gaming concerns.
  • You acknowledge that online gambling may be subject to legal restrictions in certain jurisdictions. You are solely responsible for ensuring that your use of our services complies with all applicable laws in your location.

Age Restriction Notice

rem101 is strictly for adults aged 21 and over. We take underage gambling prevention seriously and employ age verification measures. Providing false information about your age is a serious violation and will result in immediate account closure and forfeiture of all funds.

4. Account Registration and Security

4.1 Creating an Account

To access our services, you must create a personal Account by providing accurate, complete, and current information including your full legal name as it appears on your Indonesian identification card (KTP), date of birth, residential address, email address, and mobile phone number. You may only create one Account per person. Multiple accounts, duplicate accounts, or accounts opened under false identities are strictly prohibited and will result in closure of all associated accounts and forfeiture of balances.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. You agree to notify us immediately if you become aware of any unauthorized access to or use of your Account. We will not be liable for any loss or damage arising from your failure to protect your Account credentials. You are responsible for all activities that occur under your Account, whether authorized by you or not.

4.3 Identity Verification (KYC)

As part of our regulatory compliance and security measures, we require all users to complete identity verification (KYC) before processing withdrawals. You must submit clear copies of your Indonesian identification card (KTP), passport, or other government-issued ID, along with proof of address such as a utility bill or bank statement dated within the last three months. We may also request selfie photos, video verification, or additional documentation at our discretion. Failure to complete KYC verification within a reasonable timeframe may result in withdrawal restrictions or account suspension.

5. Deposits and Payment Methods

rem101 supports deposits via major Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as e-wallets including OVO, DANA, and GoPay. The minimum deposit amount is Rp 50,000 for bank transfers and Rp 25,000 for e-wallet transfers. Maximum deposit limits vary by payment method and are displayed during the deposit process.

Deposits are typically credited to your Account within 5 minutes during regular banking hours (08:00 - 22:00 WIB) for major banks. Off-hours deposits or deposits via secondary banks may take up to 24 hours to process. We do not charge fees for deposits, but your bank or e-wallet provider may impose their own transaction fees. All deposits must originate from a payment source registered in your own name. Third-party deposits (from accounts not belonging to you) are strictly prohibited and will be refunded, minus any applicable processing fees.

We reserve the right to refuse any deposit if we suspect fraud, money laundering, or violation of these Terms. You must not deposit funds obtained through illegal activities or use rem101 for money laundering purposes. We comply with Indonesian anti-money laundering regulations and report suspicious transactions to relevant authorities.

6. Withdrawals and Payout Procedures

You may request withdrawal of your Account balance at any time, subject to completion of KYC verification, fulfillment of any active bonus wagering requirements, and a minimum withdrawal amount of Rp 100,000. Withdrawals are processed to the Indonesian bank account registered in your name during account verification. We do not process withdrawals to third-party accounts or to e-wallets at this time.

Withdrawal requests are reviewed and processed within 1-24 hours during business hours. First-time withdrawals or large withdrawal amounts may require additional security verification and take longer to process. We do not charge fees for standard bank transfer withdrawals. However, your receiving bank may impose incoming wire fees. You are responsible for any currency conversion fees, intermediary bank charges, or other third-party fees associated with receiving withdrawn funds.

We reserve the right to limit withdrawal amounts, frequencies, or methods at our discretion for security, fraud prevention, or regulatory compliance reasons. In cases of suspected fraud, bonus abuse, or terms violations, we may suspend withdrawals pending investigation. If a withdrawal is reversed due to fraud or chargeback, we will deduct the amount from your Account and may close your Account.

7. Bonuses and Promotions

rem101 offers various bonuses and promotions including welcome bonuses, deposit bonuses, reload bonuses, cashback offers, free spins, and VIP rewards. All bonuses are subject to specific Terms & Conditions which are published on our website and must be read carefully before accepting any bonus. Bonuses typically require wagering a certain amount (the "wagering requirement") before bonus funds can be converted to withdrawable cash.

Unless otherwise stated, wagering requirements must be completed within a specified timeframe (commonly 30 days). Different game types contribute differently toward wagering requirements: slots typically contribute 100%, table games may contribute 10-20%, and some games may not contribute at all. Maximum bet limits apply while wagering bonuses (commonly Rp 50,000 per spin or bet). Exceeding maximum bet limits may result in bonus forfeiture.

We reserve the right to cancel bonuses, void winnings, or close Accounts if we determine that a player is engaging in bonus abuse, including but not limited to: creating multiple accounts to claim multiple bonuses, irregular betting patterns designed solely to clear wagering requirements, collusion with other players, or any other form of advantage play that violates the spirit of the promotion. Bonuses are intended for recreational players and are discretionary offers that may be modified or withdrawn at any time.

8. Betting Rules and Game Conduct

8.1 Sports Betting

All sports bets are accepted subject to our posted odds and betting limits at the time the bet is placed. We reserve the right to reject any bet before it is confirmed. Once a bet is confirmed, it cannot be cancelled or amended except in cases of obvious pricing errors. Bets are settled according to the official result declared by the relevant sports governing body. In cases of void matches, postponed events, or abandoned fixtures, bets will be settled according to our published sports betting rules.

8.2 Casino Games and Slots

All casino games, live dealer games, and slot machines use certified Random Number Generators (RNG) or live dealer equipment supplied by licensed game providers. Game outcomes are determined randomly and fairly. Technical malfunctions, software errors, or disconnections during gameplay will be handled according to the game provider's malfunction policy, which generally voids affected bets and returns stakes. You are responsible for understanding the rules of each game before playing.

8.3 Prohibited Activities

You must not engage in any form of cheating, collusion, fraud, chip dumping, manipulation, or use of automated betting software (bots). You must not attempt to exploit software bugs, glitches, or errors. Discovery of such activities will result in immediate Account closure, voiding of bets, and forfeiture of all funds. We reserve the right to pursue legal action and report fraudulent activities to law enforcement authorities.

9. Responsible Gaming

rem101 is committed to promoting responsible gaming and preventing gambling-related harm. We provide tools to help you manage your gambling including deposit limits, loss limits, session time limits, and self-exclusion options accessible through your Account settings. If you feel that gambling is becoming a problem, we strongly encourage you to use these tools or contact our customer support team for assistance.

We also recommend reviewing our dedicated Responsible Gaming page for information about gambling addiction warning signs, self-assessment tools, and links to professional support organizations. Gambling should be entertainment, not a way to make money or solve financial problems. Never gamble more than you can afford to lose.

10. Limitations of Liability

rem101 provides our platform and services on an "as is" and "as available" basis. We make no warranties or representations regarding the accuracy, reliability, or availability of our services. We do not guarantee uninterrupted access or error-free operation. To the fullest extent permitted by law, rem101 shall not be liable for any indirect, incidental, consequential, or special damages including loss of profits, loss of data, or business interruption arising from your use of our services.

Our total liability to you for any claim arising out of or relating to these Terms or your use of rem101 shall not exceed the amount of funds in your Account at the time the claim arose, or Rp 10,000,000, whichever is lower. We are not responsible for losses arising from third-party payment processor failures, bank delays, internet connectivity issues, device malfunctions, or force majeure events beyond our reasonable control.

11. Intellectual Property

All content on rem101 including but not limited to text, graphics, logos, images, software, audio, video, and game interfaces is the property of rem101 or our licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our platform without our express written permission.

12. Termination and Account Closure

We reserve the right to suspend or terminate your Account at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, fraudulent activity, breach of responsible gaming policies, or at our sole discretion. Upon termination, your right to use our services will immediately cease. If your Account is closed due to terms violations or fraud, all funds may be forfeited. If your Account is closed in good standing, you may request withdrawal of your remaining balance subject to completion of any pending wagering requirements.

You may close your Account at any time by contacting customer support. Account closure requests are typically processed within 7 business days. Upon closure, you must withdraw all remaining funds. Accounts with zero balance may be automatically closed after 12 months of inactivity.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming platforms serving Indonesian users. Any disputes arising out of or relating to these Terms or your use of rem101 shall be resolved through good-faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration in accordance with international arbitration rules.

By using rem101, you waive any right to participate in class-action lawsuits or class-wide arbitration. All claims must be brought in your individual capacity. You agree that any legal action must be commenced within one year of the event giving rise to the claim.

14. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and rem101 regarding use of our services and supersede all prior agreements or understandings.

We may assign or transfer our rights and obligations under these Terms to any third party without your consent. You may not assign or transfer your rights under these Terms without our prior written consent. Section headings are for convenience only and do not affect interpretation of these Terms.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our customer support team:

  • Email: [email protected] (responses within 6-12 hours)
  • Live Chat: Available 24/7 on every page of our website (average response time under 2 minutes)
  • In-App Messaging: Send secure messages through your Account dashboard

We are committed to addressing your concerns promptly and fairly. For urgent matters, we recommend using our live chat service for immediate assistance.

Acknowledgment

By creating an account and using rem101, you acknowledge that you have read these Terms & Conditions in full, understand them, and agree to be legally bound by them. You also confirm that you meet all eligibility requirements and will use our services in compliance with these Terms and all applicable laws.

Age Requirement

You must be at least 21 years old to create an account and use rem101 services. Age verification is required.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. One account per person.

Deposits & Withdrawals

Support for BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay. KYC verification required for withdrawals.

Bonus Terms

All bonuses subject to wagering requirements. Read specific promotion terms before accepting any bonus offer.

Responsible Gaming

Use deposit limits, session timers, and self-exclusion tools. Gambling should be entertainment, not income.

Support Available

24/7 live chat, email support, and in-app messaging. We're here to help with any questions or concerns.

Need More Information?

Explore our other policies and resources to learn more about rem101, our privacy practices, responsible gaming tools, and answers to frequently asked questions.

Privacy Policy Responsible Gaming View FAQ